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Terms & Conditions

You can return your purchases for any reason within 14 days from the date of receipt (special marketing campaigns are subject to campaign terms). Except for product quality problems, all products are only allowed to be returned and not exchanged.

For the application of unconditional return, please confirm that the returned product does not affect the secondary sales, and ensure that the outer packaging of the product is intact.

If your order contains a gift, and the order does not meet the consumption requirements for gift giving after the return, be sure to return the gift together with the return.

If you do not return the gift, we will deduct the retail value of the gift when refunding. Gifts and redemption items are not refundable.