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Terms & Conditions

Aircraft will not remain on the tarmac at a US airport for more than four hours without providing passengers an opportunity to deplane.

Singapore Airlines will notify passengers regarding the status of the delay every 30 minutes, including reasons for the delay, if known.

You may cancel your Singapore Airlines ticket online for a refund if you’ve purchased a ticket directly from Singapore Airlines, on a refundable fare.

If you cancel a non-refundable ticket, only the refundable taxes will be refunded.

The refund will be credited to the credit/debit card used to purchase the ticket.

In some instances, a cancellation/refund fee may apply.