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Terms & Conditions
  1. This Return and Refund policy is only applicable for Watsons Philippines Online Store Home Delivery and Click & Collect orders.
  2. Requests will only be entertained within seven (7) days of receipt of the product.
  3. Request may be made for the following reasons:a. If the products delivered is in damaged or defective condition; or b. If the product is near expiry or expired; or c. If the product delivered is incorrect or different from the order placed, or different from how it is described on the website.
  4. Hygiene-sensitive products sold are non-refundable.
  5. The amount to be refunded will be computed based on the unit price paid in the original purchase.
  6. Cashback/points will be awarded in 60-90 days.