Merchant Terms

1. Please note that all return/refund requests must be made within the designated period ONLY. The option to request a return/refund will be available within 3 days after the order has been tagged as delivered for cash on delivery (COD) orders.
2. Unless stated in this Refunds and Return Policy, Buyer may not apply for the return of the Item and/or refund due to a change of mind.
3. The Buyer and Seller will discuss and mutually agree on who will bear the logistic cost of returning the Item.
4. Returned items reported late by the merchants, and have cashbacks already credited to the user may lead to deductions in future cashback disbursements to reflect the late merchant adjustment.
5. Please be advised that transactions with one peso (PHP 1) or lower amounts are not eligible for Cashbacks or Points.
6. Cashback/points will be awarded in 60-90 days.
7. For more details, see Rewards FAQs.